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Event Types

Angel Horowitz avatar
Written by Angel Horowitz
Updated this week

Feature Update (April 2025):

The Event Types page has been redesigned to provide a smoother, more consistent admin experience, matching our recent updates for better performance and usability.

Where

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  1. From the Global Search box, start typing the word "Event Types" until you can select it.

  2. You can also click on "Calendar" in the upper navigation bar to find "Event Types".


How

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  1. This page shows all currently active Event Types by default. You can view inactive event types by toggling the “Show Inactive Event Types” switch in the left sidebar column.

  2. Click the “+” button alongside the left sidebar to create a new event type.


Details

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When you create a new Event Type or edit an existing one, you will be directed to the "Details" tab by default.

  1. Name: Enter the display name for the event type.

  2. Color: You can assign a unique color to each event type, making it easily identifiable on the calendar

  3. Default duration: Set a default length for the event, which can be adjusted when creating a new event.

  4. Reminder email template: Customize the email template used for event reminders if they are sent out.

  5. Program: Choose a program to link to this event type. This enables event filtering when 'Has Event Roster' or 'Has Home and Away Teams' is selected.

  6. Location: If your database has multiple locations, you can specify which locations can use this event type or select 'All Locations' to make it available everywhere.

    NOTE:

    • When creating a new event (from either the Calendar or Booking Manager), the available event types will depend on the User's current location.

    • Only available Event Types for the Location being searched will appear as options to choose on the Event Search Page and Dash Online Location Schedule page.

  7. Custom form: A custom form can be displayed during registration for this event type.

    For example, in this screen shot, they have created a new Event Type for a "Party" and assigned all of the info they want to have for the party. These can include food ordered, invites sent, etc.

    User-added image

    If you want to print out or access all of the answered fields on the custom form that has been attached to an event, you do this through the Event Search and Bulk Edit Page.

    • Select date range

    • Choose Resource if you would like to narrow down your search.

    • Choose the Event Type that has the custom Form attached to it.

    • Under the "Search Options" drop down, check the box to "Show custom form data".

    • Click Search to make sure your search parameters are correct.

    • The custom form answers will display for the event. Can export to see spreadsheet of event details.

  8. Image: Upload an image to be shown in the Member App and Check-in Kiosk.

  9. Has event roster: Activates the individual event roster and allows the optional use of the "Registration Product" field.

    NOTE: When this toggle is turned on, the "has season" toggle cannot be used.

    • Registration product: When the "Has Event Roster" toggle is enabled, you can assign a registration product for customers to purchase when added to the event roster.


Booking Manager Settings

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These settings are specific to using this event type within a booking. Once toggled on, you can add fees to be applied to the booking for this event type along with setting a contract and terms and conditions used for the booked event.

  • Contract: The "Default Booking Contract" will be set automatically.

  • Terms and Conditions: Select from any existing Terms and Conditions or create a new one. These will include any special conditions that need to be seen by the customer on their contract for this specific Event Type.

  • Event fee suggestions: Set additional fees here to make them available when adding an event to a booking.


Setup/Takedown

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If the event requires extra setup or takedown time, tasks, or an additional charge for this time, specify it here.


Options

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  1. Has primary customer: Allows you to designate a customer as the event owner during creation or editing.

  2. Event published online by default: Sets events to be automatically published unless manually changed.

  3. Has season: Allows an optional season, level, or group to be linked to the event.

    NOTE: When this toggle is turned on, the "has event roster" toggle cannot be used.

  4. Has home & away teams: Available only when 'Has Season' is enabled, this option allows you to add home and away rosters.

  5. Has locker rooms: Allows locker room assignments to be added to events.

  6. Send email/sms reminders to customers: Automatically notifies registered participants via email or text.

  7. Show private events on schedule displays: Ensures private events appear on the Schedule Display feature.

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